FLYING START PRIVACY POLICY – CUSTOMERS

Flying Start Nurseries (S.W.) Ltd is a Private Limited Company registered in England and Wales No 07395530.

This privacy policy explains how we use any personal information we collect about you when you use our service

What Information Do We Collect About You?

We collect information about you and your family when you contact us or place your child in our care. We also collect information when you voluntarily complete customer surveys, supply bank details for payment, sign up to our secure Learning Story system, (giving you access to your child’s records) and we seek your input to promote your child’s education and well-being. At times, website information is collected using cookies. (See below)

How Will We Use Information About You & Your Family?

We collect information about you and your child/children so that we are able to meet their individual needs, keep them safe from harm and give them a rich environment in which they can learn and thrive. If you agree, we may also contact you about other products and services we think may be of interest to you. We sometimes use information collected from the website to personalise your repeat visits to our website.

Flying Start Nurseries (S.W.) Ltd will not share your information with other companies unless required to do so to provide services you have requested, or where required to do so by our regulating bodies. This may be to keep a child safe from harm or to access essential professional services. There may be occasions when we will need to pass your details to professional agencies, such as a bank for payments, funding bodies, safeguarding authorities, Ofsted, legal or a debt collection provider.

Marketing

We would like to send you information about our products/services, and information and training materials that may be of interest to you. If you have consented to receive marketing messages you may opt out at any time.

You have the right at any time to stop us from contacting you for marketing purposes and if you no longer wish to be contacted for marketing purposes, please contact us using the details below.

Access To & Correction of Your Information

You have the right to request a copy of the information we hold about you. If you would like a copy of some, or all, of your personal information please email or write to us using the contact details below.

We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.

Cookies

Cookies are text files that placed on your computer to collect standard internet log details and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser to not accept cookies and the websites below will tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result. See our Flying Start cookie policy.

For further information please visit www.aboutcookies.org or www.allaboutcookies.org.

Other Websites & Changes to the Flying Start Privacy Policy

Our website contains links to other websites. This privacy policy only applies to this website so when you click on links to other websites you should read their own privacy policies.

Our privacy policy will be subject to regular review and we will place any updates on this web page. This privacy policy was last updated on 20th May 2018.

How To Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email: jordan@flyingstart.uk.com
  • Or write to us at: Flying Start Nurseries (S.W.) Ltd., 1 Trelawney Road, CAMBORNE, Cornwall TR14 7LN

Revised 2018